About Us
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Our Objective

Our objective is to deliver a seamless, confidential, and expert escrow service to each of our clients.

Our Identity

Fidelis Escrow is a service company. Our stance is straightforward – you are our top priority. Do you have inquiries about the escrow process? Need immediate updates on your escrow status? Seeking additional reassurance? We are always willing to go the extra mile when it comes to customer service.

Whether you are an agent, a buyer, or a seller, we understand that your escrow matters to you – and it matters to us as well. With thousands of completed escrows under our belt, we possess the expertise and background to deliver truly exceptional services.

At Fidelis Escrow, every member of our team undergoes thorough vetting processes mandated by the State of California Department of Financial Protection and Innovation. This ensures that each team player handling your escrow transaction is not only experienced and knowledgeable but also compliant with all relevant regulations and requirements.

Our Team

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Roberta Felix

Co-Creator and Senior Escrow Officer

With over 35 years in the escrow and title industry, my journey began at Ticor Title and Trust Company in 1985. I've since gained extensive experience, working across various roles, including handling REO accounts for Freddie Mac.

In 2014, I ventured to the Coachella Valley to open an escrow office in Indian Wells.

Today, I'm proud to lead Fidelis Escrow, where I merge decades of industry knowledge with a commitment to integrity and personalized service.

On a personal note, I have been happily married to Mr. Felix for over 15 years, and together we cherish the blessings of a blended family, with six children and four grandchildren. The joy and inspiration they bring into my life are immeasurable. In addition to my human loved ones, I share my home with two beloved pets: a beautiful pit bull named Mocha and a charmingly charismatic husky named Mac.

Throughout my journey, I've embraced the philosophy that there is enough sunshine for everyone. This guiding principle informs my approach to both my professional and personal life, as I strive to bring warmth, positivity, and inclusivity to all that I do.

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Staff Member 1

Jammie Ojeda

Escrow Officer

She's savvy and steadfast. Meet Jammie Ojeda. She comes to the Fidelis Community with an extensive collection of experience and knowledge in escrow. She's a seasoned escrow officer with 24 years of experience. Covering all of Southern California. She thrives in a fast paced environment navigating complex transactions from Sales, both Commercial and Residential and Refinances too.

When Jammie is not facilitating escrows you can find her cherishing moments with her husband, three beautiful daughters and her loyal furry companion Smokey.

Did we mentioned she loves driving big rigs too!

You can reach out to her by clicking the contact button below!

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Staff Member 1

Liz J. Samalot

Lead Assistant

She's Fierce and Fabulous! Meet Liz J. Samalot our Lead Assistant. With over a decade of experience in the lending industry, Liz transitioned to escrow three years ago, bringing a wealth of knowledge and a meticulous approach to her role.

Fluent in both English and Spanish, Liz excels in providing comprehensive support to clients, ensuring smooth and efficient transactions. Her bilingual skills enhance communication and service delivery, catering to a diverse clientele.

Liz is dedicated to her professional growth and continuously seeks opportunities to expand her expertise in escrow services. Her commitment to excellence and client satisfaction is evident in her work.

Outside of her professional life, Liz enjoys spending quality time with her close friends and family, valuing the connections and memories made through these relationships.

You can reach out to her by clicking the contact button below!

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